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Privacy Policy
At Sneaxters, we take your privacy seriously. The following Privacy Policy outlines how we collect, process, and protect your personal data in compliance with applicable data protection laws.
1. Information We Collect
We collect personal information that you provide directly to us when you use our services, such as:
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Personal Details: Name, email address, phone number, billing and shipping address.
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Payment Information: Credit/debit card details or other payment methods.
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Order and Transaction Data: Information about your purchases, preferences, and transaction history.
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Device and Usage Information: IP address, browser type, and usage data related to our website.
2. Purpose of Data Processing
We process your personal data for the following purposes:
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To provide and improve our services (order processing, customer support, etc.)
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To personalize your shopping experience (recommendations, offers, etc.)
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To communicate with you about orders, shipping updates, or promotional content.
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To comply with legal and regulatory obligations.
3. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
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Consent: You have provided explicit consent for us to process your personal data.
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Contractual Necessity: Processing is necessary for the performance of a contract (e.g., processing orders).
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Legitimate Interests: We have a legitimate interest in improving our services and communicating with you regarding updates, promotions, etc.
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Compliance with Legal Obligations: We process data when required to comply with laws and regulations.
4. Data Sharing and Third Parties
We may share your personal data with trusted third parties such as:
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Payment processors for order transactions.
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Delivery services for order shipping.
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Marketing and analytics providers to help us improve our services.
We ensure that any third parties we share your data with are compliant with data protection regulations and have appropriate safeguards in place.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we will securely delete or anonymize it.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
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Access your personal data.
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Rectify any inaccurate or incomplete data.
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Request the deletion of your personal data under certain conditions.
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Object to processing or restrict processing of your personal data.
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Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at info@sneaxters.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Please review this page regularly to stay informed.
9. Contact Us
If you have any questions or concerns regarding the processing of your personal data, please contact us at:
Email: info@sneaxters.com
We're here for you 24/7. Responses are sent within 48 hours, depending on the severity of the issue.
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